Shipping Info

Some LEGAL STUFF:
www.ultimatefitnessgear.com is a separate company from and an independent consultant of BEACHBODY.COM and MILLIONDOLLARBODY.COM. Ultimatefitnessgear.com promotes the BEACHBODY.COM and MILLIONDOLLARBODY.COM products because we believe in the programs, products and the overall approach to fitness these two companies take. However, we are still an independent company.

None of the products we sell come with any hidden monthly fees. When you place your order from Ultimatefitnessgear.com, you will get only what you have ordered and no surprises in your bank account or your mailbox. (Well surprises could be a good thing, especially if you win one of our drawings ;) ).

RETURNS GUARANTEE
We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except personalized or edible items for any reason or no reason. We want you to be 100% happy with UltimateFitnessGear.com's products.

If you need to return something, please send an email to derek@ultimatefitnessgear.com within 30 days of receiving your order for authorization on a return. We will accept authorized returns within 30 days of your receipt of your order, if you are not totally satisfied with your purchase. Once we receive your returned order, you will then be refunded the total cost minus shipping and handling charges. A 10% Restocking fee will be added to all P90X DVD returns.

SEND RETURNS TO:


Ultimate Fitness Gear
C/O Derek Cladek
26916 226th PL SE
Maple Valley, WA 98038


Your satisfaction is not enough -- we require you to be absolutely thrilled with our services and your chance to change your life habits with the products found on Ultimatefitnessgear.com

METHODS OF PAYMENT
We accept Visa, MasterCard, Discover and American Express. We basically accept any kind of payment, well except Cash. We can also accept cashier's checks and personal checks. In the event you use a personal check or cashier's check, please make payable to: Ultimate Fitness Gear

MAILING ADDRESS:
Ultimate Fitness Gear
P.O. Box 1129
Maple Valley, WA 98038


All orders by check or money order will be processed upon receipt of payment. Personal checks must clear the bank before your order will be processed, this waiting period can be as much as 10 business days. Once your check has cleared you will be emailed with a confirmation that your order is on its way!

SHIPPING & DELIVERY
Ultimatefitnessgear.com will use its best efforts to ship products within 10 days of the receipt of a properly completed payment. However, please note that with increasing popularity of the these programs, some orders may take 3 weeks for delivery due to limitations on warehouse and distributor supply. Any delivery or shipment date provided by Ultimatefitnessgear.com to you is our good-faith estimate.

Shipping usually takes 3-6 days before you will receive your order, PLUS any delays in products in our warehouse and however long it takes to process the order. Currently processing time is taking between 5-7 business days (as of December 1st, 2007).

Ultimatefitnessgear.com shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery.

Some of our suppliers ship directly to you so you may receive your order in multiple shipments, In addition, you may receive an invoice only from the specific supplier (and we will accept these invoices as your receipt in case of a return).

Ultimatefitnessgear.com will work with you and the shipping agency to see that you receive your complete order and products as soon as possible.

WE SHIP VIA USPS & UPS
Tracking numbers will be provided once your order has shipped on either the UPS.com website or USPS.com website. Ultimatefitnessgear.com uses USPS & UPS Ground for shipping within the United States and Canada. We've found that both USPS & UPS provide the best value and reliability for our customers.

CANADIAN SHIP TO ADDRESSES
At this time, we cannot ship outside the U.S. or Canada. For all Canada shipments, any shipping charge under $50.00US (excluding $10.95 US for duties and taxes) will be charged at the time of order. If the shipping charge exceeds $50.00 US, you will be notified by email with the shipping quote. We ask that you review the quote and specifically approve the costs prior to processing for shipment. All orders delivered to Canadian addresses are shipped once per week. We've found the most cost effective way to ship to our Canadian customers is to consolidate shipments and minimize both import duties and taxes. Consolidation adds up to 5 additional days for shipping but results in a flat $10.95 US additional charge for duties and taxes.

ALASKA AND HAWAII SHIP TO ADDRESSES
There is a $9.95 fee for shipping to ALASKA and HAWAII in addition to normal shipping charges.

NO MINIMUM ORDER REQUIREMENT!
Ultimatefitnessgear.com has no minimum order requirement for any of our products. If you need a special order or have questions, then don't forget to ask!

SALES TAX
8.9% sales tax will only be assessed for orders that are shipped to addresses within the State of Washington.

RUSH ORDERS
Rush orders are not available at this time.