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Shipping Policy

Some LEGAL STUFF:
www.ultimatefitnessgear.com is a separate company from and an independent consultant of BEACHBODY.COM and MILLIONDOLLARBODY.COM. Ultimatefitnessgear.com promotes the BEACHBODY.COM and MILLIONDOLLARBODY.COM products because we believe in the programs, products and the overall approach to fitness these two companies take. However, we are still an independent company.

None of the products we sell come with any hidden monthly fees. When you place your order from Ultimatefitnessgear.com, you will get only what you have ordered and no surprises in your bank account or your mailbox. (Well surprises could be a good thing, especially if you win one of our drawings ;) ).

RETURNS GUARANTEE
We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return anything except personalized or edible items for any reason or no reason. We want you to be 100% happy with UltimateFitnessGear.com's products. All products come with a 30 day money back guarantee.

If you need to return something, please send an email to brie {@} ultimatefitnessgear.com within 30 days of receiving your order for authorization on a return. We will accept authorized returns within 30 days of your receipt of your order, if you are not totally satisfied with your purchase. Once we receive your returned order, you will then be refunded the total cost minus shipping and handling charges. A 10% Restocking fee may be added to used products or refused shipments.

SEND RETURNS TO:
Please send an email to support {@} ultimatefitnessgear.com
or call 800-898-0965 for return instructions.

Your satisfaction is not enough -- we require you to be absolutely thrilled with our services and your chance to change your life habits with the products found on Ultimatefitnessgear.com

METHODS OF PAYMENT
We accept Visa, MasterCard, Discover, American Express and PayPal. We basically accept any kind of payment, well except Cash. We can also accept cashier's checks and personal checks. In the event you use a personal check or cashier's check, please make payable to: Ultimate Fitness Gear

MAILING ADDRESS (**THIS IS NOT FOR RETURNS):
Ultimate Fitness Gear
P.O. Box 871093
Wasilla, AK 99687


All orders by check or money order will be processed upon receipt of payment. Personal checks must clear the bank before your order will be processed, this waiting period can be as much as 10 business days. Once your check has cleared you will be emailed with a confirmation that your order is on its way!

SHIPPING & DELIVERY
Ultimatefitnessgear.com will use its best efforts to ship products within 48 hours of the receipt of a properly completed payment. Any delivery or shipment date provided by Ultimatefitnessgear.com to you is our good-faith estimate.

Please allow 24-48 hours for order processing between Sunday-Thursday and 48-72 hours for orders placed Friday-Saturday. Most orders ship within 2 business days and are delivered within 5-7 business days from the shipping date.

Ultimatefitnessgear.com shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery.

Some of our suppliers ship directly to you so you may receive your order in multiple shipments, In addition, you may receive an invoice only from the specific supplier (and we will accept these invoices as your receipt in case of a return).

Ultimatefitnessgear.com will work with you and the shipping agency to see that you receive your complete order and products as soon as possible.

WE SHIP VIA FEDEX & USPS
Tracking numbers will be provided once your order has shipped on either the FEDEX.com website or USPS.com website. Ultimatefitnessgear.com uses USPS & FEDEX Ground for shipping within the United States and Canada. Some orders to Canada are transferred to Canadapost.ca and can be tracked using the tracking number given on the Canadapost.ca website. We've found that both USPS & FEDEX provide the best value and reliability for our customers.

CANADIAN SHIP TO ADDRESSES
For all Canada shipments, any shipping charge under $50.00US (excluding $10.95 US for duties and taxes) will be charged at the time of order. If the shipping charge exceeds $50.00 US, you will be notified by email with the shipping quote. We ask that you review the quote and specifically approve the costs prior to processing for shipment. All orders delivered to Canadian addresses are shipped three times per week. We've found the most cost effective way to ship to our Canadian customers is to consolidate shipments and minimize both import duties and taxes. Consolidation adds up to 2-5 additional days for shipping.

ALASKA AND HAWAII SHIP TO ADDRESSES
There may be a $9.95 fee for shipping to ALASKA and HAWAII in addition to normal shipping charges, depending on the size of your order. Orders under $200 usually avoid this extra fee.

INTERNATIONAL ORDERS (OVER SEAS)
We do ship internationally, but you must have a multi-region dvd player to play the workouts. International Orders are shipped USPS Priority Mail. Not all workout programs can be shipped Internationally, due to the weight of some items. Chin-Up Bars, Dumbbells, Medicine Balls are a few of the items we cannot ship overseas. Some larger orders may require additional shipping fees not quoted on our website. If your order requires more for shipping cost, we will contact you via email with the 'quoted' price for shipping. If you do not agree with the shipping cost, then we will cancel your order and refund any money we may have already charged.

NO MINIMUM ORDER REQUIREMENT!
Ultimatefitnessgear.com has no minimum order requirement for any of our products. If you need a special order or have questions, then don't forget to ask!

SALES TAX
Tax is subjected to each States sales tax, Canada orders will also include tax RUSH ORDERS
Rush orders may be available, please call for details. Usually an extra $8-$12 is charged for Rushed 2-4 day delivery. Rush orders are usually available during the holiday season (October-January) and orders processed as 'RUSH' will be delivered within 4 business days. We have no guarantees with Rush orders and will do our best to get them delivered as fast as possible.




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Shipping Policy